– “313 Movers” refers to the moving company operating under this name and any affiliated entities.
– “Booking Form” refers to the document provided before service commencement that outlines the service details and
contractor(s) involved.
– “Contract” refers to the agreement formed by these terms and conditions and the relevant Booking Form.
– “Dangerous Goods” are items classified as hazardous, including flammable, perishable, or harmful materials.
– “Goods” include all items subject to transport, including their packaging and containers.
– “Principal Contractor” refers to individuals providing services as listed on the Booking Form.
– “Services” include moving, packing/unpacking, storage, cleaning, locksmith services, and related offerings.
– “We,” “Us,” “Our” refer to 313 Movers and its authorized personnel.
– “Website” refers to the official website of 313 Movers.
– “You” or “Your” refers to the customer named in the Booking Form.
By signing the Booking Form, You:
– Enter into a Contract with 313 Movers.
– Confirm having the authority to represent and bind any persons involved.
– Acknowledge that 313 Movers acts as an agent for independent contractors.
You must provide accurate information for service quoting and execution. Prior to service commencement, You must:
– Estimate the volume of Goods for transport or storage.
– Inform Us in writing of fragile, hazardous, or valuable items exceeding $1,000 in value.
– We reserve the right to decline services at our discretion.
– We determine the method, time, and route for service execution.
– Any provided service timelines are estimates and not binding.
– You must ensure that Goods are packed appropriately.
– If inaccurate information affects service execution, additional charges may apply.
– You are responsible for parking arrangements at all locations
You warrant that:
– The Goods belong to You or an authorized representative.
– Goods comply with legal requirements and do not include undisclosed hazardous materials.
– You have obtained necessary permissions for service personnel to enter the premises.
If We discover undisclosed hazardous Goods, We may dispose of them at Your cost
– We are not common carriers and assume no liability beyond contractual obligations.
– You must ensure that an authorized person is present at pickup and delivery locations.
– If We cannot deliver Goods due to access issues, We may return Goods to the pickup location, store Goods at Your
cost, or charge additional fees for failed or delayed delivery.
– We may refuse to move oversized or heavy items unless notified in advance.
– Additional charges apply for moving items via unconventional methods.
– You must ensure access to loading docks and lifts where required.
– Storage fees apply for any agreed storage period.
– We may relocate stored items at no extra cost, with prior notice.
– You may inspect stored items upon request and at an additional charge.
– Goods must be removed from storage at the end of the agreed period.
– If storage fees remain unpaid, We may sell stored Goods after written notice.
– Insurance for stored Goods is Your responsibility.
– Packing, unpacking, and cleaning services require advance booking and additional fees.
– We do not guarantee stain removal or bond recovery as part of our cleaning services.
– Our rates and applicable charges are outlined in the Booking Form.
– Services are billed in 30-minute increments unless a fixed rate is agreed upon.
– Travel and fuel charges apply as specified in the Booking Form.
– Payment for services is due upon completion unless otherwise agreed.
– Third-party costs related to services are the customer’s responsibility.
– Toll, parking, and parking fines incurred are chargeable to You.
– Cancellation within 48 hours results in deposit forfeiture; same-day cancellations incur the minimum booking charge.
– Payments must be made via cash or an approved credit card (processing fees apply).
– Rescheduling services may result in additional fees.
– Late payments may incur interest charges.
All quoted prices exclude GST unless stated otherwise.
– We hold a general lien over Goods for unpaid amounts.
– After two weeks of non-payment, We may sell stored Goods after written notice.
– Exercising Our lien rights does not limit Our ability to pursue unpaid amounts by other legal means.
– We recommend insuring Your Goods. We can assist with referrals upon request.
– We only arrange insurance if requested in writing.
– If We compensate You for loss/damage, You assign insurance claim rights to Us.
– If We pack Your Goods with bubble wrap, We guarantee their safe delivery.
– To claim damages, You must inspect and report issues before the service is completed.
– Our liability for damage is limited to repair, replacement, or compensation at Our discretion.
– These terms do not exclude non-excludable consumer rights.
– We exclude liability for indirect losses, including lost profits and business interruptions.
– Our liability is capped at the lesser of the amount paid for the service or $1,000 per incident.
– Discounts and offers are subject to specific terms and may be withdrawn at any time.
– Multiple offers cannot be combined.
– These terms represent the full agreement between the parties.
– Any unenforceable provisions will be severed without affecting the remainder of the contract.
– We may amend these terms with at least two days’ prior notice.
– These terms are governed by the laws of the applicable state or territory
These Terms and Conditions apply to all services provided by 313 Movers. By engaging with our services, You agree to
comply with these terms.
